Terracotta EOS Policy and Notices
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This document defines the Terracotta 'End of Support' Policy |
Normal operating procedure for the Terracotta support team is to provide support for the two most recent major software releases - the current release and previous two releases (where applicable). Specific release exceptions are noted below.
Individual customer contractual support terms and conditions may vary.
A major software release can be identified as one position to the right or left of the decimal, such as 3.5 or 2.4, which indicates an update of the product. Minor updates, patches and maintenance releases are indicated by the position two places to the right of the decimal, such as 3.5.2 or 2.4.3
The supported version is the latest minor version of the given major release. See http://www.terracotta.org/confluence/display/release/Home for the latest release list.
Terracotta Platform Version Support Matrix
| Major Release Version | GA Date | EOS Notification Issued | Continued Standard Support Until |
|---|---|---|---|
| 3.6 | November 2011 | N/A - current | - |
| 3.5 | March 2011 | N/A - previous | - |
| 3.4 | November 2010 | November 2011 | December 2012 |
| 3.3 | July 2010 | November 2011 | December 2012 |
| 3.2 | January 2010 | July 2011 | December 2011 |
| 3.1 and earlier | Various | July 2011 or earlier | December 2011 |
Note: for all products (such as Enterprise Ehcache, Quartz Scheduler, Terracotta Enterprise Suite) that make use of the Terracotta Server Array (ie EX and FX editions), refer to the Terracotta Platform Version used by the individual product release.
Enterprise Ehcache Version Support Matrix
| Major Release Version | GA Date | EOS Notification Issued | Continued Standard Support Until |
|---|---|---|---|
| 2.5 | November 2011 | N/A - current | - |
| 2.4 | February 2011 | N/A - previous | - |
| 2.3 | November 2010 | November 2011 | December 2012 |
| 2.2 | July 2010 | November 2011 | December 2012 |
| 2.1 | April 2010 | July 2011 | December 2011 |
| 2.0 and earlier | Various | July 2011 or earlier | December 2011 |
Quartz Scheduler Version Support Matrix
| Major Release Version | GA Date | EOL Notification Issued | Continued Standard Support Until |
|---|---|---|---|
| 2.1 | 16 September 2011 | N/A - current | - |
| 2.0 | March 2011 | N/A - previous | - |
| 1.8 | April 2010 | November 2011 | December 2012 |
| 1.7 and earlier | Jan 2010 | July 2011 | December 2011 |